Have a great day! I also don't know if I should record video evidence of it turning to the left, because its doesn't do it 100% of the time. So I wait and wait, and it's been well over a month now with no word on when they will get more and I can't reach anybody from corporate to deal with this. Policy-wise we're only supposed to exchange the replacement out for the same or like-model of something for PRP exchanges. Eligibility limited to consoles or controllers purchased in the last 60 days. I would just buy a new one. A. PRP Coverage: This PRP will provide for repair or one-time replacement, at Our sole discretion, of the hardware covered by this PRP in the event of a Failure not covered by insurance or … 2 Year Warranty. (my desk setup is blue, white, and grey), New comments cannot be posted and votes cannot be cast, Press J to jump to the feed. Nov 24, 2020. Its killing my kickoffs and recoveries lol. Buy Controller Warranty PRP 1 Year $300-499 at GameStop. Remove Rating Rating: 1 (1 user) Flag . Hey, for anyone who might know this, I was curious what I can do about this. Feb 26, 2009 989 13 650 Pittsburgh, PA. Dec 1, 2012 #3 They are just trying to make their quota. Any help regarding whether or not I can return it (because of fault) and instead give them money on top for an elite controller (which I hope would be more robust) or if I should record the problem I am having with the controller before I bring it in for either a replacement or elite controller would be much appreciated. $25 Deductible. Cause im the only person seeing this and I dont have an answer. The Best Oculus Warranty to Keep Your VR Safe. Out-of-warranty pricing includes applicable taxes, with the exception of Canada, India, and the United States. The GameStop PRP runs from the start date of the purchase along side with the Nintendo warranty. Would I be able to pick a different color controller as long as its the same model controller? If you haven’t purchased a virtual reality (VR) gaming system, you are in for a whole new world of adventure. Coverage Starts. If your Xbox console or Xbox accessory is no longer covered by your Standard Limited Warranty, you may be eligible for out-of-warranty service for a fee. If you’re experiencing issues with your Xbox controller buttons, thumbsticks, triggers, or bumpers, this troubleshooter can help. Here I come with the exact point of how to return games which are purchased from www.gamestop.com. Personally I never go for the extended warranty, I feel it's a sucker's bet. I always have a guideline when I purchase something, if it's under 600 bucks I do not get the stores warranty, however the guy at Gamestop told … Awesome! This extension applies retroactively for Elite Series 2 controllers sold to date. For PlayStation 4 on the PlayStation 4, a GameFAQs message board topic titled "PS4 Pro Gamestop Warranty Plan Question". Product Replacement Plans are never to be used to upgrade a product. Created 10/26/2016 03:28 PM. Controller serial numbers are 14 characters long and don’t include dashes. To activate your Upsie coverage, upload a picture or copy of your Playstation’s receipt in your account. The staffer said all sealed games and other "sealed or not" item purchases before Dec. 25 could be returned for refund until Jan. You can buy an Upsie warranty for your new Playstation console and controller up to 60 days after purchase. Policy is all we should be providing on here. Add To Cart. I have the little sticker that says "Hardware PRP" and I have the receipt. We’ve received claims that a small percentage of our customers are experiencing mechanical issues when using their Xbox Elite Wireless Controller Series 2. It only does it maybe 30% of the time after letting go. So I bought a brand new Xbox one controller on 12/29/18. i got a PS4 controller that is acting up on my PC.... but it works fine on my PS4. The chart below outlines the out-of-warranty service fee by device type. Your controller serial number may not be recognized if you’ve never connected your controller, or if you connected for the first time within the last 48 hours. What if I don't have the sticker or receipt? This is a big problem for me considering I play rocket league. Thank you for responding so quickly, Also I did buy the one year warranty from GameStop. The manufacturer's warranty should take care of it or the store I shopped at should take care of me as a customer. It is like 7 bucks and you have a year no questions asked replaced. $7.39. If you mean the manufacturers warranty that just comes with the controller … If you’re fortunate enough to have one already, congratulations! Microsoft Complete Versus Upsie Extended Console Warranty. Find release dates, customer reviews, previews, and more. $53.97. I did mine through Best Buy. To activate your Upsie coverage, upload a picture or copy of your product’s receipt in your account. No need to provide proof, just have the receipt or the sticker you were given. It has certainly paid off for me. I got the 1 year protection plan on it, but I was curious how I should go about getting a new one? After about a week of using it on my PC for Rocket league. Thanks in advance ❤️. So, I have a 1-year warranty on my ps4 controller bought it like 2 months ago, and I play a lot of call of duty so my right stick is bugged to where I cant sprint in most games. The previous owner may have bought the console around March 2016, and sold it to GameStop sometime after. You'll get a replacement controller, not a refund toward an Elite. I'll for sure ask if this is possible, but if not no biggy. It is a far better deal to buy a Nintendo Switch on Amazon with their warranty. Games and accessories sold separately carry a three-month warranty. ; If you have the Xbox Elite Wireless Controller Series 2, the 14-character serial number is in the lower center on the back of the controller. w/Accident Protection. If you mean the manufacturers warranty that just comes with the controller you must deal with Sony directly. 3 Year Warranty. New comments cannot be posted and votes cannot be cast, Press J to jump to the feed. A. PRP Coverage: This PRP will provide for repair or one-time replacement, at Our sole discretion, of the hardware covered by this PRP in the event of a Failure not covered by … I'm OK with that as well. If by one year warranty you mean you bought gamestops warranty they'll swap it out for you in store. Just bring your eligible products into any GameStop store and we'll take care of the ... Nintendo Switch . By using our Services or clicking I agree, you agree to our use of cookies. Buy Microsoft Xbox One Black Wireless Controller by Microsoft for Xbox One at GameStop. Hey, for anyone who might know this, I was curious what I can do about this. * [I bought a game there Nov. 10. If you bought a warranty through GameStop I'm pretty sure you'd have to swap out your entire Xbox as it would be impossible for them to just replace just the controller. Do I by any chance need the casing? Fam, IK im 3 days late but if you want answers, you gotta reply to those guys that helped me out. Will they test the controller in the store? They send it back to manufacture but give me a new one. One thing is for sure definately get the controller one. Give them my controller. Press question mark to learn the rest of the keyboard shortcuts. Bought a Xbox One controller (and 1 year warranty) left stick turns left. So I bought a brand new Xbox one controller on 12/29/18. They just resurface the disks and then sell them at full used price. The Xbox Series X is finally here. When I bought it the guy said it'd be linked to my elite account, but tbh I'm nervous to go in and not know what I'm talking about. Need controller help? Gamestop makes so much money off that warranty it's insane. Don't want to seem like I'm scamming :(, Anyone still around that could give advice? Buy & Activate Your Video Game Console Warranty. Not sure how things at GS work anymore since I switched to PC around 5-6 years ago. If you've registered your device, sign in at Device service and repair to see the device’s warranty status. Razer's best gaming console controllers are designed and engineered to provide gaming supremacy, these are made compatible with Android, PlayStation 4, and Xbox One. would they allow that with the receipt? Microsoft's limited warranty time starts when the console is purchased brand new. The 360 of course was a bad situation we can all relate to, and then Costco and MS both stepped up and took care of me when I had a problem. After the warranty expires, you may still get it repaired for a fee. Otherwise, your console is basically out-of-warranty. S. Seventy5 Member. (Xbox one S controller) They didn't have the blue and grey that I wanted so I got the green and grey. Reply; Upvote. Press question mark to learn the rest of the keyboard shortcuts. Controllers only have a 90 day warranty so MS won't do anything for you. You can buy an Upsie warranty for your Xbox controllers and console, such as the Xbox One S and Series S, up to 60 days after purchase. w/Accident Protection. A 1-year extended warranty costs money dependent on the price of the system (anywhere from $20 to $40). Or Do I just need to walk in, say "I got a defective controller with one of the buttons, I got a 1-year warranty, please trade for a new one"? To ensure your satisfaction, we’re extending the warranty coverage period on Elite Series 2 controllers from 90 days to 1 year from the date of purchase. If it's been less than 30 days*, I'd be doing a straight-up return for refund (console and extended coverage), not a warranty claim. Buying extended warranties for Nintendo products is usually a scam. The warranty will cover any manufacturing or workmanship defects that affects the hardware. For covered controller and console, you get up to two replacements of a standard controller or one replacement of an Elite or Elite Series 2 controller, and one replacement of … 8.] Find release dates, customer reviews, previews, and more. Cookies help us deliver our Services. I purchased the warranty even though I shouldn't have to, but I did, and then when I go to return it because the controller inevitably broke as always, they didn't have anymore in stock! Though, I think that happens past the warranty coverage . I'm really good about keeping game prps, especially considering I've never needed one and only do it to help employees lol, but I can't for the life of me find the stuff for this controller. I'm jw if this is covered, can I go in. Don't care if I can't, but it would be a plus. Then they will ask if you want to insure your new "Free" controller for $7 for another year. In essence you are buying an option to swap out the system at GameStop vs you taking the time to call Nintendo, UPS it to Nintendo and have them fix or replace, then send it back to you. Dec 15, 2020. GameStop provides the return policy but most of the user did not aware of the return policy process and they also do not aware of rules of GameStop return policy now in this article you will find the complete guideline regarding GameStop. If the cost of repair is not feasible we will replace your Xbox. GameStop offers free 30-day warranties on their used/refurbished systems. Returns can be done at any GameStop … No "technically." I paid off my Switch at my GameStop yesterday and inquired about the GameStop protection plan for consoles since I've read stories of the plan NOT kicking in until the END of the 1 year manufacture warranty. Don't ever trust Gamestop for any kind of insurance plan. You may be able to get them to do something if you pay them. The GameStop return policy is fairly strict, especially when it comes to opened games and consumers trying to return items without a receipt. If by one year warranty you mean you bought gamestops warranty they'll swap it out for you in store. If it's not a GameStop branded refurbished system, it will have a free one year warranty … Just need an Xbox style controller that works correctly. Should I bring video evidence or would that be a waste of time? Honestly if I could bring that back (because its faulty) and put the money I paid for it plus more towards an elite controller that would be great, but I don't know if I can do that. I noticed that my car will sometimes just slightly stay turning left without me touching the stick at all. If you have any sort of warranty or coverage with GameStop, I suggest taking advantage of that. It's with this in mind that I wanted to dig deep and figure out exactly how the return policy works at GameStop.

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